Privacy Policy

This website is operated by Nuvorio, a commercial cleaning business based in Kells, County Meath, Ireland. For the purposes of data protection law, Nuvorio is the controller of the personal data described in this policy.

Legal entity name, registered address and registration details: to be confirmed

Contact: hello@nuvorio.app

When you submit our enquiry form, we collect the information you choose to provide:

• Your name
• Your business name
• Your work email address
• Your phone number (optional)
• Your business location
• The type of cleaning you are interested in
• Any further details you include in your message (optional)

Please don't include sensitive personal information in your message. We don't need it to respond to a cleaning enquiry.

If you email us directly, we receive your email address and whatever you include in your message.

We use the information you provide only to:

• respond to your enquiry and discuss your cleaning requirements;
• prepare a proposal or quotation if you ask us to; and
• keep a record of our correspondence with you.

We do not use enquiry data for marketing mailing lists, and we do not sell or rent your personal data to anyone.

We process enquiry data because you have asked us to respond to you, and in order to take steps at your request before potentially entering into a contract. Where this doesn't apply, we rely on our legitimate interest in responding to business enquiries.

Our enquiry form is handled by Formspree, a third-party service that receives form submissions on our behalf and forwards them to us by email. Formspree acts as a data processor for us and stores submissions on its systems.

Formspree is based in the United States, so your data may be transferred to and processed outside the European Economic Area. For information on how Formspree handles data and the safeguards it uses for international transfers, please see Formspree's privacy policy.

Enquiries forwarded to us are received in our business email account, which is hosted by our email provider. Like most websites, our hosting provider may also process limited technical information, such as IP addresses, in order to deliver and secure the website.

This website does not use advertising or analytics cookies, and does not set cookies of its own.

We keep enquiry data only for as long as reasonably necessary to respond to your enquiry and for related record-keeping. If your enquiry leads to a working relationship, some information may be kept for longer to manage that relationship and meet legal obligations.

Our specific retention period: to be confirmed

Under data protection law, including the GDPR, you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data;
• object to or ask us to restrict how we use your data; and
• receive your data in a portable format, where applicable.

To exercise any of these rights, contact us at hello@nuvorio.app.

If you are unhappy with how we have handled your data, you can lodge a complaint with the Data Protection Commission in Ireland at dataprotection.ie.

We may update this policy from time to time, for example as our business is established. The latest version will always be published on this page with its “last updated” date.

For any questions about this policy or your personal data, email us at hello@nuvorio.app.